Audio-Visual Infrastructure/Systems Technician

• Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner
• Interpret schematics, blueprints, and SOWs to guide AV system installations.
• Program and test AV systems including AMX/Crestron control systems and DSP configurations.
• Configure IP-enabled AV devices and integrate them into enterprise networks.
• Fine-tune and optimize AV performance, including calibration and user acceptance testing.
• Provide real-time, white-glove AV and IT support to end users, including C-level executives.
• Maintain technology infrastructure and assets to ensure ongoing performance and readiness.
• Troubleshoot and repair AV and IT systems, both remotely and on-site.
• Track and close project punch lists and provide client training/documentation.
• Manage system configurations, software updates, and IT asset lifecycles.
• Maintain systems uptime and proactively monitor and improve performance.
• Create technical documentation and standard operating procedures.
• Support collaboration platforms (Zoom, MS Teams, Cisco Telepresence, etc.).

Required:

• Advanced knowledge of AV signal flow, control systems (AMX/Crestron), DSPs, and IP networking
• Well versed in Dante (digital audio network through ethernet), Cameras, Video Switching or Audio.
• Knowledge of advanced signal flow for audio, video, and control
• Minor programming capability (AMX/Crestron) – changes and troubleshooting
• Strong technical troubleshooting ability across AV/IT domains
• Advanced proficiency in Windows and iOS environments
• Experience supporting enterprise collaboration platforms
• Ability to manage multiple projects and priorities independently
• Proficiency with testing and calibration equipment
• Support user acceptance testing
• Ability to regularly climb and work from ladders up to heights of 15 feet; lifting equipment, tools, and materials.
• Effective communication and interaction with employees, clients, colleagues, and C-level personnel

Education:

• Minimum of a High School Diploma or equivalent
• AVIXA CTS certification strongly preferred

GalaxE, now Endava, is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation. 

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. Recently, we have joined forces with Endava, to offer our employees global exposure and enhanced opportunities. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

We value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together.

*Equal Opportunity Employer/Veterans/Disabled

** Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment. 
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

For more information, please visit https://info.endava.com/galaxe-has-joined-endava