Adobe Workfront –Systems Administrator

• Maintain and manage Workfront Support Queue
• Address requests from the queue, resolve requests, communicate with request submitter on a timely fashion.
• Provide user support and troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary.
• Provide ongoing maintenance and support for implemented solutions.
• Provide user training sessions as needed.
• Design and build within Workfront process prototypes as needed and work through them in agile mode with corresponding business partner to deliver new streamlined processes.
• Configure Workfront objects (custom forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, scorecards, layout templates, filters, views, groupings, etc.)
• Execute changes that may be required to custom forms, with the awareness and understanding the impact it would have to forms currently in existence.
• Create reports and dashboards within Workfront that users and teams can utilize to drive effectiveness within their respective processes.
• Advanced Text Mode Knowledge required.
• Analyze current processes and identify opportunities for automation and optimization.
• Stay informed on quarterly application releases and updates - communicate to all users as needed (Relevant to specific workstream)
• Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application. 
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Ensure data integrity and consistency across Workfront and/or integrated systems.
• Provide solutions for Workfront upgrades, configurations, and maintenance of various processes.

Required:

• Minimum Workfront Experience – at least 3 years
• Experience in understanding a process, and how information flows through the process and apply that to a Workfront model.
• Experience with text mode reporting, user management, workflow/queue/custom forms configuration/customization.
• Experience configuring and customizing varied processes within Adobe Workfront
• Deep understanding of Workfront functionalities, including project management, resource management, and advanced reporting.
• Deep administrative understanding of Adobe Workfront and its data model.
• Experience in understanding a process, and how information flows through the process and apply that to a Workfront model.
• Data analysis and critical thinking skills
• Ability to support Workfront initiatives and contribute in every way according to the assessed skillset to help create the best solutions for our business partners.
• Experience in supporting/maintaining group/teams/users data visibility
• Strong Technical support experience with strong interpersonal communication and strong troubleshooting skills
• Effective work, time management and organizational skills despite work volume
• Driven, Self-starter, Proactive, and eager to learn.
• Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Able to work, adapt and collaborate within a fluid environment with people of diverse personalities and various backgrounds.

GalaxE, now Endava, is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation. 

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. Recently, we have joined forces with Endava, to offer our employees global exposure and enhanced opportunities. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

We value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together.

*Equal Opportunity Employer/Veterans/Disabled

** Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment. 
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

For more information, please visit https://info.endava.com/galaxe-has-joined-endava