Sr. Technical Operations Analyst

• UNIX/Linux SME with performing hands-on Java application support and responsible for providing production and technical assistance for escalated issue.
• 24x7 support of production applications on a rotating basis and participate in resolution of escalated incident calls.
• Create application monitoring scripts and automate alerts to inform technical and product teams of problems.
• Oversee and ensure the integrity of production systems on a day-to-day basis to ensure uninterrupted services and SLAs are met.
• Responsible for, configuration management, continuous integration (CI), static and dynamic code analysis, deployment and application monitoring.
• Automate and evolve infrastructure, server, deployment strategies and testing to support and quick turnaround of deployments.
• Maintain and/or create technical support documentation.
• Perform code installations working with development and Quality Control to monitor and validate successful implementation or fallback. When fallback occurs, perform postmortems to identify root cause (RCA).
• Continuously improve our infrastructure to be easy to deploy, scalable, secure and fault tolerant.
• Participate in capacity planning, tuning systems stability, provisioning, performance, and scaling of the application infrastructure. Perform trending and analysis of problems; anticipate problems and develop risk mitigation plans for continuous improvement.
• Works with Change Management/ Release Managers on the evaluation of change events and in planning items for production deployment Perform code installations working with development and Quality Control to monitor and validate successful implementation or fallback.

Required

• 7+ years of experience in application development and/or production support
• UNIX/Linux Java development support, shell scripting, and Oracle operations are required with experience troubleshooting of production applications within lower and upper multi-tier environments.
• Must have full life-cycle development experience in a technology driven environment, preferably in financial services and/or banking
• Strong technical experience with Unix/Linux, Apache, and either WebSphere, WebLogic, JBoss
• Knowledge of Oracle Golden Gate
• Knowledge of Batch scheduling systems Control-M, Autosys
• Knowledge of NoSQL database Couchbase, Cassandra, MongoDB, and Coherence
• Knowledge of azure cloud; pivotal cloud and Kafka technology
• Knowledge of Splunk, Dynatrace, Extrahop monitoring tools
• Experienced with Webservices (SOAP/REST/JSON/AMQP/XML)
• Experience with shell scripting, Sed, AWK, Python, Bash, Ruby,
• Experience with data query language Sqldeveloper, Perl/SQL
• Experience in automation tools like UIPath, automation anywhere, Blueprism
• Strong understanding of multi-tier architecture and infrastructure configurations
• Experience in Agile and DevOps environments and cultures.
• Knowledge of ITIL production support best practices
• Analytical problem-solving skills to solve complex problems and independent judgement to identify problems and recommend solutions

Education:

• Bachelor’s degree in Computer Science/Information Systems, or equivalent

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE

*Equal Opportunity Employer/Veterans/Disabled

** Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

This position requires a 10-panel drug test, except when not permissible by law, ordinance, etc. (This includes testing for marijuana)

For more information, please visit https://www.galaxe.com/