Sr. IT Network Specialist

• Assist in the delivery and maintenance of secure IT/technology facilities and technical infrastructure/architecture to support clients and applications as appropriate.
• Provide service in accordance with established standards while minimizing operational risk.
• Provide the level of systems and operational availability that meets or exceeds established service levels.
• Provide timely problem determination, notification, resolution, and escalation.
• Interact with customers and vendors as appropriate in order to provide quality service and solutions consistent with project objectives and client requirements.
• Ensure standards, policies and procedures are in place, compliant to Client’s Business Recovery Plan (BRP), to restore IT based systems in the event of a significant service disruption and/or disaster.
• Develop proficient knowledge of analytical tools and techniques.
• Participate in knowledge transfer with management, the team and other technical areas and business units.
• Coach other team members as appropriate, within their own area of expertise.
• Participate fully as a member of the global and local and international team.
• Design, configure and install various network devices and services (e.g., routers, switches, firewalls, VPN, QoS)
• Solid understanding and hands on experience with firewall implementation and troubleshooting (Palo Alto)
• Knowledge of low latency network particularly working with multicast and Exchange traffic
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilization, trending, and capacity planning.
• Provide Level-1/2/3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Liaise with vendors and other IT personnel for problem resolution.

Required

• Proven hands-on network engineering experience.
• Exchange experience and knowledge of multicast is essential.
• Understanding of networking protocols (e.g., IPSEC, BGP, OSPF, QoS)
• Proficient with firewall configuration and troubleshooting
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Able to act as a reference resource on technology, trends, and processes related to own area.

Education:

• Undergraduate degree or Technical Certificate in Computer Science or an equivalent field

Certification:

• CCNP or higher
• Arista knowledge or certification is a plus.

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE

Equal Opportunity Employer/Veterans/Disabled

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

For more information, please visit https://www.galaxe.com/