Director of Delivery

Job Post Information* : Posted Date 2 months ago(12/14/2023 3:31 PM)
# of Positions
Work Location (City/State)
Berkeley Heights, NJ; Hartford, CT; or remote if within 3-4 hours from Berkeley Heights, NJ

What You Will Do

  • Understand the business needs of the customer and provide quality customer support by using appropriate communication, anticipating customer needs and/or issues, and understanding the broad impact of change on all customer processes.
  • Provide leadership to a development team in the support of the corporate vision, department objectives and individual goals
  • Provide direction and work to remove barriers and silos to accomplishing the success and implementation of projects across cross-functional teams
  • Plan, direct, and coordinate multiple Information Technology projects to ensure that project goals are accomplished within prescribed time frames
  • Ensure project goals and requirements are met on schedule, within budget and are successfully completed
  • Oversee all phases of project execution including initiation, planning/development, production/execution, monitors/controls, closing/post release activities for larger projects
  • Track projects and issues closely, foster collaboration from both the business and technology groups and lead issue resolution meetings during projects
  • Accountable for final approval on releases for all projects within their assigned accounts, ensuring that nothing is missed and reducing reliability tickets

Skills and Experience You Will Need


  • 15+ years of experience in the software development field
  • 7+ years of experience directly leading software projects
  • Experience with Java or .NET technology stacks
  • Management experience managing large delivery teams (preferably onshore/offshore)
  • Open to the following:
    • Work with sales team to strategize on marketing strategies to grow the account from a delivery perspective
    • Work with internal GalaxE teams to manage ops for the account - Finances, Recruiting, Marketing Collaterals, RFP's etc.
  • Consulting experience
  • Expertise in software development best practices
  • Ability to guide individuals toward goal achievement using motivation and staff development skills; ability to demonstrate innovation and problem solving skills when making decisions
  • Ability to work well under pressure
  • Excellent verbal communication skills to speak with customer on a daily basis
  • Complex working knowledge of systems and software development concepts, practices and procedures
  • Complex working knowledge of project management concepts, practices and procedures
  • Ability to provide leadership, oversight, and support to technical leadership within their assigned accounts
  • Provide technical and architecture oversight, being able to work hands-on in development as needed
  • Systems Integration/Systems Architecture experience
  • Experience with Technology Lifecycle Management and/or System Modernization
  • Experience working in large scale 24x7x365 environments


  • Experience working with other consulting firms managing a client and its delivery
  • Experience with Infrastructure and Network architecture


  • Bachelor’s degree in related field from a four-year college or university or equivalent combination of education and experience

Who We Are

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.


Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.


At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.


Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE


Equal Opportunity Employer/Veterans/Disabled


Physical Requirements:

  • Prolonged periods of remaining stationary at a desk and working on a computer
  • Must be able to lift to 15 lbs., as needed
  • Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
  • Occasionally required to bend, kneel, crouch, and reach overhead.
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment.
  • Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.


For more information, please visit


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